Buy Canadian. Buy From Whitby.
Buy Canadian is more than a sticker on the tub. The company taking your deposit is based in Ontario, the crew that carries the tub around the side of the house lives in Durham, and the technician who answers a January service call comes from Whitby, not a call centre.
You're the One (That I Want) to Buy Canadian Canadian Owned. Whitby Crew. Same Brands.
The Wellness Shop started as a single local hot tub store and has grown over 25 years into eight showrooms across Ontario. Whitby covers all of Durham Region, from Pickering through Oshawa and Clarington, with staff who commute on the same 401 you do. Nothing about the sale, the delivery or the warranty work leaves the province.
The brands are the ones you already know. We are an authorized Jacuzzi dealer, so every J-200 through J-500 carries the full factory warranty. Serenity saunas are built in Canada from Western red cedar. Our Wellness Shop Ontario series was specified for the winters that blow in off Lake Ontario, with full foam insulation and heavy covers. Choosing to buy Canadian here means choosing where the money and the service live, not giving up the brand you wanted.
The part that pays off is the decade after delivery. Filter changes, cover replacements, a heater under warranty: all of it runs through the Whitby showroom with parts on hand and a crew that has already been to your address once.
- Canadian-owned and operated for 25 years, with the Dundas Street showroom staffed by people who live in Durham.
- Delivery crews and service technicians dispatched from Whitby, whether you are in Pickering or Port Perry.
- Serenity outdoor saunas built in Canada from Western red cedar, running on the floor beside the Jacuzzi hot tubs.
Where each brand is built
We would rather tell you plainly. Serenity outdoor saunas are built in Canada from Western red cedar. Jacuzzi hot tubs and swim spas, and our own Wellness Shop Ontario series, are built in the United States. Nordic hot tubs come from Michigan. Aquasolus tubs are built in Europe by Superior Wellness. Whichever you choose, you buy it from a Canadian company and the Whitby team delivers it, sets it up and services it.
Questions people ask
Is the Wellness Shop a Canadian company?
Yes. The Wellness Shop is 100% Canadian-owned and operated, an Ontario company that grew from one local hot tub store into eight showrooms across the province, including the Whitby showroom on Dundas Street East serving Durham Region. Sales, delivery and service are handled by Ontario staff.
Are your hot tubs made in Canada?
Serenity outdoor saunas are built in Canada from Western red cedar. Jacuzzi and our Wellness Shop Ontario series hot tubs are built in the United States, Nordic in Michigan and Aquasolus in Europe. Every one is sold by a Canadian company and delivered and serviced by the Whitby team.
Talk to the Whitby team
Serenity Cedar Saunas
Built in Canada from Western red cedar and set up at the Whitby showroom, ready for a HUUM or Karhu heater. Come stand inside one.
The Wellness Shop Ontario Series
Our own hot tub line, specified by the Wellness Shop for the winters we get here, with two 6 HP pumps and Thermal Shield insulation. Built in the USA, sold and serviced in Whitby.
